If you have tried to make a payment and received an error message, there are several possible reasons for this.
The first reason is that your card is not supported for 3D payments. This may be because your card belongs to a bank that doesn't yet support 3D payments, or it could be because it's too old—if you purchased your credit card before the year 2000, it may not be able to support 3D payments.
Another reason may be that your card has been blocked by the bank or company you're trying to pay. If this happens, we recommend contacting them immediately so they can unblock it. You can also try contacting your bank directly and asking them if they know why the payment failed.
Due to the high level of security required to process payments, only 3D cards are currently supported. If you're trying to pay with a credit card that's not supported by 3D Secure, you'll get an error message. If you're not sure if your card is eligible, you can check with your bank or credit union. If they don't support 3D payments, it's likely that the payment will fail. If you're still unable to make a 3D payment, it could be because your card belongs to a bank that doesn't yet support 3D payments. If this is the case, we recommend contacting them immediately so they can unblock it. You can also try contacting your bank directly and asking them if they know why the payment failed.
